In order to process your request quickly, we require the following information.

You must fill out one form for each piece of equipment being returned. Please note, RMA's are only for end-item equipment. If you only have an assembly or module from the equipment, please contact customer service for shipping and servicing instructions.

If you are unable to locate your specific instrument on the list, please contact Aeroflex customer service:


Americas: TEL: [+1] (316) 529-5511 or 1-800-835-2350 (US Only), or americas.service@aeroflex.com

EMEA: TEL: [+44] (0) 8706 080134 or emea.service@aeroflex.com

Asia Pacific: TEL: [+65] 6873 0991 or ssc.services@aeroflex.com

Shipping Regulations / Instruction
Learn about shipping equipment into USA in wooden crates and other shipping information


* Indicates a required field

Please enter your serial number.
Please enter your last name.
Please enter your company name.
Please enter your email.
Please enter your phone.
Please enter your billing contact phone number.
Please enter your billing street.
Please enter your billing city.
Please enter your billing state or province.
Please enter your billing postal code.
Please enter your billing country.
Please enter your shipping contact phone number.
Please enter your shipping street.
Please enter your shipping city.
Please enter your shipping state or province.
Please enter your shipping postal code.
Please enter your shipping country.
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Since you are shipping the item outside the U.S., please complete the end use questions.
Please enter the end user's company.
Please enter the end user's street.
Please enter the end user's city.
Please enter the end user's state or province.
Please enter the end user's postal code.
Please enter the end user's country.
You must fill in the failure or cosmetic damage description box if you are requesting Repair and Calibration.
Please fill out the Other Freight.
You did not fill in the contact name under either Billing, Shipping, or (if applicable) end user.
You selected requested an "Other" service without entering what type in the input box.
If the freight is not prepaid, you must enter the account number.
Product Information